Privacy policy

The entity Bsolus Business Solutions Lda, headquartered at 4 Dr. Carlos Magalhães Street, 4700-001 Braga, is the company responsible for processing your personal data.

In the provision of requested products and services, we ask for certain personal data. For example, when you make purchases, contact our customer support services, request the receipt of communications, create an account, participate in our events or contests, or interact with our web pages. This personal data includes:

• Contact details including name, email, phone number, and shipping and billing address;
• Login and account information, including username and password;
• Personal data, including gender, nationality, date of birth, and purchase history;
• Payment or credit card information;
• Images, photographs, and videos;
• Data about your physical characteristics, including weight, height, and body measurements (such as sneaker size or shorts size);
• Personal preferences, including wishlist and marketing and cookie preferences.

When interacting with our web pages, data is automatically collected and shared with Bsolus Business Solutions by the technological platforms providing the experience. For example, your browser or mobile device may share certain data with Bsolus Business Solutions as these devices interact with the web pages. More information about these practices is included in the Cookies section below. This information includes:

Cookies, IP addresses, referring headers, data identifying your browser and version, and web beacons and tags.

We use the personal data we collect from you in the following ways:

1. a) To provide the features of the web pages and the services you request

When using our web pages, we use your data to provide the product or service selected by you. For example, if you make a purchase on my7streets.com or participate in an event or promotion, we will use the contact information you provided to communicate with you about your purchase, event, or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you purchased, to help resolve a problem or issue.

In some cases, to use specific features on our web pages and services, you may need to provide additional data to Bsolus Business Solutions for the use of specific data. For example, to share social media content, you may need to provide your social media account credentials or log in through a social network, Google login, or PayPal checkout.

2. b) To communicate information about our products, services, events, or for other promotional purposes.

3. c) To modify your email or SMS subscriptions or to cancel receiving communications from Bsolus Business Solutions, you must do so through your account or, if that option is not available, contact us using the following contact form and communicate your preferences;

4. d) If you are already a Bsolus Business Solutions customer, having made a purchase in the past, for example, we may use the email address you provided to send you marketing communications about similar products or services from Bsolus Business Solutions, unless you have opted out.

5. e) In other cases, we may ask for your consent to send you marketing information about Bsolus Business Solutions' products, services, events, and promotions. We may use the information you provided - such as your use of Bsolus Business Solutions' web pages, your visits or purchases made at Bsolus Business Solutions stores - to personalize communications about products and services that may be of interest to you. When legally required, we will also seek your consent for marketing communications.

6. f) To operate, improve, and maintain our business, products, and services

We may use the data you provided to operate our business. For example, when making a purchase, we may use that information for accounting, billing, audit, and other internal functions. For example, we may use data about how you use our products and services to improve your user experience and help us diagnose technical and service issues and manage our web pages.

7. g) To protect our rights or those of third parties, property, or safety

We may also use data on how you use our web pages to prevent or detect fraud, abuse, illegal use, and violations of our Terms of Use and to comply with court orders, government requests, or applicable laws.

8. h) For general research and analysis purposes

We use data on how our visitors use our web pages and services to understand customer behavior or preferences. For example, we may use information about how visitors to my7streets.com search for and find products to understand the best ways to organize and present product offerings in our store.

9. i) Other purposes

We may also use your personal data for other purposes, with specific notice at the time of collection and obtaining your consent when necessary.

Bsolus Business Solutions shares your personal data with:

1. a) All Bsolus Business Solutions portals for the purposes and under the conditions described above – List of Bsolus Business Solutions portals at this link https://www.bsolus.pt ;

2. b) Third-party service providers who process personal data on behalf of Bsolus Business Solutions, for example, to process credit cards and payments, shipments and deliveries, manage and provide our data, distribute emails, research and analysis, brand management, and product promotions, as well as administer certain services and features.

Other third parties, to the extent necessary to:

1- comply with a request from government authorities, a court order, or applicable law;

2- prevent illegal uses of our web pages and apps or violations of the Terms of Use of our web pages and apps and our policies;

3- defend against third-party claims;

4- assist in the prevention or investigation of fraud (for example, fraudulent payments).

5- We may also transfer your personal data in the event of the sale or transfer of all or part of our business or assets (including in the case of reorganization, merger, dissolution, or liquidation).

When using certain social features on our web pages, you may create a public profile that may include information such as your username, profile picture, and nationality. You can also share content with your friends or the public, including information about your Bsolus Business Solutions activity.

Our web pages make use of retargeting technologies. This technology allows us to show our visitors who have shown interest in our store and products ads for our products on partner web pages.

Additionally, we work with other companies that use tracking technologies to deliver ads on our behalf across the internet. These companies may collect information about your visits to our web pages and your interaction with our communications, including ads.

Retargeting technologies analyze your cookies and display ads based on your past browsing behavior. For more information about cookies, refer to the cookies section.

Encryption and Security: We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the security of your personal data. Your personal data is contained in protected networks and is only accessible by a limited number of individuals who have special access rights to these systems.

International Data Transfers: The personal data we collect or generate (process) in the context of our web pages and apps will be stored in the European Union. Some of the data recipients with whom Bsolus Business Solutions shares your personal data may be located in countries different from the country where your personal data was originally collected. The laws in these countries may not provide the same level of data protection compared to the country where you initially provided your data. However, when we transfer your personal data to recipients in other countries, we will protect that personal data as described in this Policy and in compliance with applicable law.

We retain your personal data for as long as necessary to fulfill the purposes for which we collected them, unless otherwise required by law.

If you have ordered products or services or registered an account with us, you will have access to much of your information through one of our web pages. Normally, our web pages offer the option to add, update, or remove information we have about you. See details of your account at this link.

You have the right to request:

1. (i) access to your personal data; correction of your personal data if incomplete or incorrect; Edit this data in your personal account:

2. (ii) deletion of your personal data.

3. (iii) You also have the right to object to the processing of your personal data for legitimate reasons justifying your personal situation;

4. (iv) In cases where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time;

5. (v) You also have the right to object to the processing of your personal data, including exclusion from use for direct marketing purposes via email marketing or SMS. In the case of newsletters and SMS, you can use the mechanisms presented below or use the OPT OUT mechanisms sent in any communication made.

To exercise the above rights, check your account at this link and if any of these rights are not available in your account, exercise your right by contacting us through this contact form

Bsolus Business Solutions is committed to observing the fundamental principles of privacy and data protection. Therefore, we regularly review our online privacy policy to ensure that it is error-free and clearly visible on websites, containing all necessary information, and fully implemented in accordance with data protection principles. This privacy statement may be occasionally changed to always correspond to new developments and opportunities related to the internet and comply with current legislation. Significant changes to this policy will be posted on our websites along with an updated version of the online privacy statement.

If you have any questions about this policy or how Bsolus Business Solutions collects and processes your personal data, you can send your questions via email to dpo@bsolus.pt or by letter to the Data Protection Officer Bsolus Business Solutions, 4 Dr. Carlos Magalhães Street, 4700-001 Braga.